Refund Policy
Thank you for choosing to shop at Our Website.
If, for any reason, you are not completely satisfied with your purchase, we invite you to review our refund policy.
The following terms apply to any products you have purchased from us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The capitalized words used in this policy have specific meanings as defined under the following conditions. These definitions shall apply irrespective of whether the terms are in singular or plural form.
DEFINITIONS
For the purpose of this Refund Policy:
Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) pertains to:
KCL LIMITED
HOUSE 3, ROAD 6 A CLOSE PENGASSAN ESTATE PHASE 1 LOKOGOMA, ABUJA, FCT, NIGERIA
Registration number: 7726821
Website refers to the URL accessible at https://eliteappmarket.com/
Service refers to the Website.
Orders refer to the request made by you to purchase Goods from us.
Goods refer to the items offered for sale on the Service.
You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.
YOUR RIGHT TO CANCEL YOUR ORDER
While we are confident that you will enjoy our products and goods, we understand that there may be situations where you would like to cancel your Order from our Website. To exercise your right of cancellation, as described below based on the type of Good, you must notify us of your decision through a clear statement. You can inform us of your decision by:
By email: [email protected]
We will reimburse you within 14 days from the day we receive your refund request. We will use the same payment method you used for the Order, and you will not incur any fees for the reimbursement.
DIGITAL GOODS:
Purchase of One-Time Digital Goods: You have the right to cancel your Order within 7 days of purchase, without providing any reason, by contacting our support at the email mentioned above. If a purchased Digital Good does not perform as described on the Website, you may contact our support at any time, and we will assess your claim. If found valid, we will issue a refund. Refunds will not be granted for instances of purchase abuse.
CONTACT US
If you have any questions about our Refund Policy, please contact us:
By email: [email protected]
